Просмотр исходного текста страницы How we changed maintenance process for b2b-customers (Alexander Kolesnikov, SECR-2016)

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;{{SpeakerInfo}}: {{Speaker|Александр Колесников|Alexander Kolesnikov}}
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As you know, a product cost is sum of costs for its creation and its support. Support (or maintenance) can sometimes take a much longer time than development. In my report, I will share my own experiences about transformation of maintenance processes in one of the units of the Company and tell you what is came out of it.
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{{Synchrotranslate|Как мы меняли процесс maintenance для b2b-клиентов (Александр Колесников, SECR-2016)}}

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* {{ConferencePage|http://2016.secr.ru/program/submitted-presentations/how-we-changed-maintenance-process-for-b2b-customers}}
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[[Категория:SECR-2016]]
[[Категория:B2B продукты]]