Building Effective Customer Feedback Loops (Malik Mangier, AgileDays-2014)
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- Malik Mangier
Learn early, learn often. The faster you can learn from your customers the more effective your team can be in ensuring they're building the right thing.
A core part of learning is done by listening to your customers and ensuring you are capturing customer feedback. This talk will walkthrough several tips for building, capturing and scaling feedback loops for software teams with practical examples of what we've learnt at with software projects Atlassian.